Specialists in Residential Sales, Lettings and Property Management
We have found over time that Ashley Charles meets all the criteria we are looking for in a letting agent: professionalism, responsiveness, customer care and a good network of contractors.
Thanks for all of your help – by far the most efficient and personable estate agent that I’ve dealt with in Reading.
James & Katie
Just a quick word to thank you both for a diligent service throughout our tenancy. During our time in Reading, we used two agents for accommodation. I have no hesitation in suggesting Ashley Charles were the most professional, by miles.
Thanks for your support. As informed to you earlier, today I have given a feed back about your services to my Human Resources Department and they have agreed to include your name in the approved list of letting agents by our company.
It is unusual to receive such a helpful and personal email after just putting your name down on a contact list. This is very much appreciated and welcomed in this day of "not much time" and being generally too busy to make the small things count.
Michael Atkin Faleye
Ashley Charles Estate Agents are not just the best a Landlord can have. They also are the best a Tenant can have. Another striking distinguishing factor with Ashley Charles is the ever Friendly, Polite, Helpful and yet very Professional members of staff. I only wish they enlarged their services to cover the whole of UK and Ireland.
At Ashley Charles we pride ourselves on being a multi award winning estate agency. Unlike other agents at National Award Ceremonies we have been voted the best by our toughest possible critics: You, the clients!
We are a small family run agency, with offices in Reading and Maidenhead covering Reading Caversham, Calcot, Tilehurst, Earley, Woodley, Maidenhead , Taplow and Burnham. We specialise in a personal service. Myself as well as the staff, have sold and bought properties ourselves, and are landlords ourselves. I find this makes a big difference in the way we manage and look after our clients' properties. We also go through the same process as our clients do when they are selling or letting their properties. When our properties are empty we worry about paying the mortgage just like our clients do.
Being members of the NALS, the Safe Agent Scheme, and the Ombudsman's scheme landlords and vendors can be assured that we conduct our business with our clients in a clear and open way and that we are adequately insured to cover all clients money that we hold.
The proactive approach to selling and letting properties ensures that our customers' interests come first. We believe if we look after you, you will in turn look after us by recommending us to your friends and family.
Our Mission is to exceed our client’s expectations.
In the challenging world of property we are at the forefront of our of our industry , anticipating and responding to our clients needs.
The long term working relationships forged with many of our clients.( some of whom after 10 year of doing business we still have never met face to face) and the results we achieve on their behalf is a measure of our success.
Our reputation, our integrity means everything.
Which means you and your needs come first.
That is why our clients have continually voted us:
- MOST TRUSTED LETTING AGENT IN THE UK
- BEST LETTING AGENT IN THE UK
- BEST LETTING AGENT IN THE SOUTH ( Two years in a row)
- 2nd BEST LETTING AGENT IN THE UK
- BEST LETTING AGENT IN BERKSHIRE
- BEST LETTING AGENT IN READING
- BEST LETTING AGENT IN MAIDENHEAD
If you are looking to sell or let your property and are looking for an agent where integrity matters please contact us.